Refund and Returns Policy

HASKYN Return Policy

At HASKYN, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to make things right.

Returns

• Eligibility: Returns are accepted within 30 days of the purchase date.
• Condition: Items must be unused, unopened, and in their original packaging.
• Proof of Purchase: Please provide a receipt or order confirmation email.

How to Return an Item

1. Contact Us: Email our customer service at yaholyhaskyn@gmail.com
2. Prepare Your Package: Securely pack the item in its original packaging.
3. Shipping: You are responsible for return shipping costs. We recommend using a trackable shipping service.
4. Refund Processing: Once we receive and inspect the item, we’ll process your refund to the original payment method within 7 business days.

Exchanges

• Defective or Damaged Items: If you received a defective or damaged product, contact us within 7 days for a free replacement.

Non-Returnable Items

• Final Sale Items: Gift cards and promotional items are non-refundable.
• Health and Safety Products: For hygiene reasons, we cannot accept returns on opened personal care products unless they are defective.

Late or Missing Refunds

• If you haven’t received a refund after 10 business days, please:
  • Check your bank account and credit card statements.
  • Contact your bank or credit card company; processing times can vary.
  • If you’ve done this and still have not received your refund, contact us at yaholyhaskyn@gmail.com.

Need Assistance?

Our customer support team is here to help!

• Email: Support@haskyn.com
• Address: Suite 502, 55 Commerce Valley Dr. W
  Thornhill ON L3T 7V9

Note: This return policy applies only to purchases made directly through HASKYN’s official channels. If you purchased our products through a third-party retailer, please refer to their return policy.

Thank you for choosing HASKYN. We appreciate your business and are committed to providing you with star-quality skincare products.